General Hotel Policy:

Cancellations for Deminka Palace Hotel should be made AT LEAST 48 HOURS before your expected arrival time. To CANCEL your booking you must cancel the booking directly online through the confirmation email that you receive shortly after booking or alternatively contact the hotels reservations department to confirm your Cancellation. If you fail to do this, you will be charged the first night's accommodation cost. Where an advance deposit/booking fee has been paid, this is non-refundable.

CANCELLATION POLICY FOR OFFER: Pay Now

IF cancelled, modified or in case of no-show, the total price of the reservation will be charged.
The total price of the reservation will be charged by the hotel between the time of booking and day of arrival and is non-refundab

CANCELLATION POLICY FOR OFFER: Stay 4 nights

Cancellations should be made directly to the property AT LEAST 48 HOURS before your expected arrival time. If you fail to do this you will be charged the first night’s accommodation cost and in case of no-show all the accommodation cost will be charged.

A refundable breakage deposit of 40 Eur/night/room (max. 200 Eur) will be required at the check-in, as a guarantee against possible damage.

This deposit is taken in the form of pre-authorization of the payment card, which will be cancelled and returned within 7 days of check-out.

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